Page 15 - Transmedia Brochure

Security
Fully protected, high physical security
We take the protection of the information entrusted to us by our customers very seriously indeed.
We appreciate that many of the documents in our care may be confidential or sensitive in nature. For this reason, we have clearly auditable processes in place to safeguard confidentiality. All Transmedia employees are security vetted by an external company, Professional Facilities Management Ltd, and the importance of rigorous security practices is embedded in our corporate culture.
Fully documented procedures are in place for the collection and return of records or information held long term in our archival storage facility. We have the in- house technology and expertise to scan or convert any type of document or microform; all scanning and storage is carried out within a fully protected, high physical security environment. We do not subcontract work of any description.
Transmedia is registered with Data Protection, registration number Z5792230, and operates a Data Protection Code of Practice. In addition we are externally audited to BS7858:2012 Standards.
Secure transport and handling
Security is only as strong as its weakest link. For this reason files in our custody remain within our facility at all times. By using our own transport for the collection of hardcopy files we eliminate any risk of loss or damage by third party organisations.
Once collected the data is delivered directly to our Swansea premises (no documents are left overnight in our vehicles).
On arrival at our premises, data is immediately transferred into our file storage area. This is a fully protected environment in compliance with PD5454:2012 standards.
More details about our collection services are available to read overleaf.
Secure archive storage
Transmedia offers three levels of security, each with a different cost structure. Dependent on the level of security required (e.g. if your records have not been previously scanned), we would strongly recommend storing all of your original documents to PD5454:2012 Standards, the recognised standard for archival storage of hardcopy-based records.
Gold Storage
Biometric enclosure with full temperature and humidity control (Restricted access by fingerprint controlled lock mechanism). Argonite gas fire suppression system installed. Conforms to PD5454:2012 Standards.
Silver Storage
Temperature controlled and Argonite gas fire suppression system installed. Conforms to PD5454:2012 Standards.
Bronze Storage
Low-cost basic storage.
Secure data erasure
Transmedia provides data erasure services for computer memory/storage/cache. All data erasure is warranted in compliance with appropriate standards, and disposed of in accordance with HMG Infosec Standard No 5 (IS 5). File systems containing a customer’s data are wiped three times, with every sector overwritten with one pass of randomly generated data.
If required, we can adopt HMG IS5 Enhanced (equivalent to US DOD 5220.22-M): this entails every sector being over-written three times. Written confirmation that this procedure has been satisfactorily completed is supplied once the data is erased.
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